Thank you for shopping at NEW PURSE (“we,” “us,” or “our”). We appreciate your business and want to ensure a positive experience.

1. Returns and Exchanges

We offer refunds or exchanges for 15 days after the purchase date. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with tags attached (if applicable).

Please note:

We reserve the right to deny returns or exchanges that do not meet these requirements.

2. Return Process

To initiate a return or exchange, please contact us at support@newpurse.in within 7 days of receiving your order. We will provide you with a return shipping label and instructions on how to return your item.

Shipping costs:

You will be responsible for paying for return shipping costs.

[If applicable] We will cover the cost of return shipping for defective or damaged items.

3. Refunds

Once we receive your returned item and inspect it, we will notify you of the status of your refund. If your refund is approved, we will initiate the refund to your original payment method within 2 business days.